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quarindelvios Financial Services

Expert Financial Reporting & Investment Analysis

Privacy Policy

Your privacy matters to us. This policy explains how quarindelvios collects, uses, and protects your personal information when you use our financial reporting platform.

This Privacy Policy is effective as of January 15, 2025, and was last updated on January 10, 2025.

Information We Collect

When you use quarindelvios's financial reporting platform, we collect several types of information to provide you with our services and improve your experience. This includes information you provide directly, data collected automatically, and information from third-party sources.

Personal identification information including your full name, email address, phone number, and business address
Financial data and investment information you upload to generate reports and analysis
Technical information such as IP address, browser type, device identifiers, and usage patterns
Communication records including support tickets, feedback, and correspondence with our team
Professional information including job title, company details, and industry classification

How We Use Your Information

Your information serves multiple purposes within our platform. We use this data to deliver our financial reporting services, maintain platform security, and continuously improve our offerings based on user needs and feedback.

We process your financial data to generate customized investment reports, portfolio analyses, and market insights tailored to your specific requirements. This processing occurs within secure, encrypted environments designed to protect sensitive information.

Beyond core service delivery, we analyze usage patterns to identify areas for platform enhancement and develop new features that benefit our user community. We also use contact information to provide customer support, send important service updates, and share relevant educational content about financial reporting best practices.

Information Sharing and Disclosure

quarindelvios follows strict guidelines regarding information sharing. We understand that financial data requires the highest level of protection and confidentiality.

We share information only in specific circumstances: with trusted service providers who help us operate our platform under strict confidentiality agreements, when required by Canadian law or legal process, or with your explicit consent for specific purposes such as third-party integrations you've requested.

We never sell, rent, or trade your personal information to marketing companies or data brokers. Your financial data remains confidential and is never shared with unauthorized parties or used for purposes beyond those outlined in this policy.

Your Privacy Rights

Under Canadian privacy legislation including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information. We're committed to helping you exercise these rights effectively.

Access Your Data

Request a copy of all personal information we hold about you, including data sources and usage details.

Correct Information

Update or correct any inaccurate personal information in your account at any time through your profile settings.

Delete Your Account

Request complete deletion of your account and associated data, subject to legal retention requirements.

Withdraw Consent

Withdraw consent for specific data processing activities while maintaining your account functionality.

To exercise any of these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and may require identity verification for security purposes.

Data Security and Protection

Protecting your financial information is our highest priority. We implement multiple layers of security measures designed to safeguard your data against unauthorized access, disclosure, or misuse.

Our security infrastructure includes AES-256 encryption for data at rest, TLS 1.3 for data in transit, multi-factor authentication requirements, regular security audits by third-party experts, and strict access controls limiting employee access to personal information on a need-to-know basis.

We maintain secure data centers in Canada with 24/7 monitoring, environmental controls, and physical security measures. Our development team follows secure coding practices and conducts regular vulnerability assessments to identify and address potential security issues before they impact users.

While we implement industry-leading security measures, we also recommend that users take steps to protect their accounts, including using strong passwords, enabling two-factor authentication, and avoiding accessing their accounts from public or unsecured networks.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

1Y
Account and profile information: Retained for the duration of your active account plus one year after account closure
7Y
Financial transaction records: Maintained for seven years as required by Canadian financial regulations
3Y
Communication logs and support tickets: Kept for three years for quality assurance and dispute resolution
90D
Technical logs and analytics data: Automatically deleted after 90 days unless needed for security investigations

When you request account deletion, we'll remove your personal information within 30 days, except where longer retention is required by law. Some anonymized usage data may be retained for statistical and service improvement purposes.

International Data Transfers

quarindelvios primarily processes and stores data within Canada. However, some of our trusted service providers may be located in other countries with adequate privacy protections, including the United States and European Union member states.

When we transfer personal information outside Canada, we ensure appropriate safeguards are in place through contractual protections, adequacy decisions, or other approved transfer mechanisms. These safeguards ensure your information receives the same level of protection it would receive in Canada.

You have the right to obtain information about any international transfers of your personal data and the safeguards we've implemented to protect your information during such transfers.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your browsing experience, maintain your login session, and understand how users interact with our services. These technologies help us provide personalized features and improve platform performance.

Essential cookies are required for basic platform functionality and cannot be disabled. Analytics cookies help us understand user behavior and improve our services. You can control non-essential cookies through your browser settings or our cookie preference center.

We use first-party cookies for core functionality and carefully selected third-party cookies for analytics and security purposes. Our cookie policy provides detailed information about each type of cookie we use and instructions for managing your preferences.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

We encourage you to review this policy periodically to stay informed about how we protect your information. The effective date at the top of this policy indicates when the most recent changes were made.

Continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may close your account and stop using our services.

Privacy Questions or Concerns?

If you have questions about this privacy policy or how we handle your personal information, we're here to help. Email: privacy@quarindelvios.com Phone: +1 709 579 5300 Mail: quarindelvios Privacy Office
9723 60 Ave NW
Edmonton, AB T6E 0C4
Canada Response Time: We respond to privacy inquiries within 48 hours during business days.